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Find Out How 97% of Indian Businesses Are Handling Website Design Wrong

Discover the shocking truth about Indian businesses & website designs: what they're getting wrong & how Cpluz can help create impactful & effective digital presence.


4 min readCpluz

97% of Indian Businesses Are Neglecting Website Design: A Revelation!

In India, the digital market has witnessed an unprecedented boom in recent years. Amidst this rapid growth, the tech-savvy population continues to expand, and e-commerce has become an integral part of everyday life. Businesses understand the necessity of having a well-designed and functional website to compete in the digital landscape. However, a startling observation made by industry experts indicates that nearly 97% of Indian businesses are handling website design incorrectly. This grim statistic calls for a closer examination and a refocus on the importance of effective website design in today's competitive market.

Why Overwhelming Majority of Indian Businesses Are Getting It Wrong

The abundance of subpar websites is not solely due to commercial enterprises lacking knowledge on digital aesthetics. While form and function are essential to create a compelling online presence, it is the lack of conceptualization of their brand that often leads Indian businesses astray. A typical business's focus narrows down to merely putting up an online platform, overlooking the reality that effective website design is a strategic business decision designed to forge meaningful brand-consumer connections.

Every Business Process and Aspect Should Be Considered

A well-designed website should encapsulate the business's core philosophy and objectives. It needs to provide an engaging experience to the end-user by carefully addressing every business process and aspect through User Experience (UX) and User Interface (UI) design. For instance, the process of purchasing a product should be streamlined and intuitive, reflecting well on the company's commitment to customer satisfaction.

One explanation for the wrong approach lies in the fact that a majority of Indian businesses ensconce too much emphasis on functionality, disregarding user preferences. Businesses ought to adopt a customer-centric approach in their website design, paying heed to consumer needs and providing a personal touch. When a customer visits your website, it should be a voyage of discovery where he experiences not just a facility to make transactions, but also an aesthetic journey.

Poor User Interface Design

Harsh as it may sound, 97% of websites in India have poor user interface (UI) designs, failing to match the expectations of even the most forgiving users. The dreadful UI experience does not deter visitors only but also impact the company's reputation. KYC (Know your Customer) processes, are designed to be user-friendly and intuitive to minimize the cognitive load on the user. Analogously, website UI should be thoughtfully created, ensuring that visitors encounter seamless interactions with the site.

Why Investing in User-Centered Design is Inexpensive

Businesses often feel that investing in user-centered design is expensive, but in reality, crafting a delightful user experience not only saves cost but is also economical. A well-planned UX/UI workflow is cost-effective due to the following reasons:

  • A satisfied customer: When a user is delighted by his website experience, he delivers several benefits to a business, such as increased repeat visits, word-of-mouth promotions, and loyalty.
  • A lower bounce rate: A satisfied user will not abandon the website as soon as the home page is loaded. This reduces the bounce rate, leading to better SEO rankings.
  • Longer engagement: Intuitive UI Design keeps customers hanging around the website, increasing the conversion rate drastically.

Investing in Great Website Design – Cpluz

If 97% of Indian businesses are eager to take corrective action, a good starting point could be to reach out to experts like us at Cpluz, a seasoned provider of digital solutions. Our extensive multifaceted expertise in logo design, graphic design, web design, digital printing, server hosting, and management makes us the ideal partner for delivering meaningful brand-consumer connections. As we help businesses in refining their online presence, our focus lies in transforming a subpar user experience into a journey worth remembering.

The revelation of ninety-seven percent of Indian businesses miscalculating website design underlines the severity of the problem faced by the Indian digital market. Instead of merely focusing on developing online storefronts, an obtuse redesign approach is required to identify the strengths of the brand, engage target users, and launch a more meaningful digital journey together. In conclusion, learning to implement user-centered design is inexpensive compared to handling every user interaction tastefully. Thereby making it essential for businesses to consider designing visually stunning, engaging, and functional websites to usher in digital achievements.

Contact Cpluz at info@cpluz.com or visit cpluz.com for professional design and hosting solutions.